FAQ
Sample Event
Join us on sample date
Join us on sample date
Event FAQs
How will I receive my swag bag?
What if I cannot come to the designated packet pick-up times?
What COVID rules will be in place at the event?
Where can I find the ride maps?
Where do we park?
What is a Virtual Fundraiser?
Can I ride an E-Bike?
Donate FAQs
Can I make a donation to a team?
Where should I mail donation checks?
Who should I make my check out to?
How do I find a participant's personal fundraising webpage?
How quickly can I expect an online donation to post to a participant's fundraising account?
What happens if I check the checkbox to "cover processing fees"?
Are donations tax-deductible?
For Canadian donations made online with a credit card, will the amount entered be in U.S. dollars?
Do all donors who mail their donations receive a receipt?
Do all donors who contribute online receive a receipt?
What is Steamboat Adaptive Recreational Sports - STARS's Tax ID number?
How do I add a dedication when I make a donation?
Fundraising FAQs
What can I do if a check is written out to me personally?
Can I mail in a cash donation?
How quickly can I expect an online donation to post to my page?
Can I enter a check online?
A donor is requesting a Tax ID number; what is that and how can I get it?
Not all of my donors are showing up in the Honor Roll. Why?
Where can I find a list of the people who have donated to me?
How can I send a thank you email to my donors?
Why am I receiving emails telling me that I've received a donation?
Website FAQs
What is my personal page URL?
Can a donor add a dedication message that appears in my fundraising honor roll?